New

The item is new and has not been used. They are complete in the original manufacturer’s packaging with all accessories and manuals etc. and will be delivered as described. Some New products (especially IT components) may be packaged in a plain outer carton (OEM box) or non retail packaging.

*Note: Some use of a purely technical nature may occur in testing, unlocking or software installation etc.

 Manufacturer Resealed

The product may have either been:

a) removed from its packaging by the manufacturer for testing or other purposes;

or

b) opened and returned by a customer with little or no use.

In either case, some accessories may vary from standard which will be confirmed in the package contents. In most cases products are delivered in the original manufacturer’s packaging.

 Refurbished

Manufacturer’s will sell products deemed refurbished that fall into the following categories: Carton damaged (box damaged or ripped during delivery), Cosmetic damage (marked or damaged during transit mainly relating to the white goods category), a defect during production (a part or component that is required to be changed by manufacturer post production i.e. car recalls), or the product was faulty out of the box or within the first 14 days (DOA or ELF).

When an electronic product is shipped back to a manufacturer or authorised agent for whatever reason the item can no longer be sold as "new", but can only be sold as "refurbished".

Traditionally products that are refurbished due to a fault are repaired by the manufacturer or authorised agent to meet or exceed the original specifications and functionality. They will be in an ‘as new’ or 'good' condition unless specified when auctioned or sold by Don't Miss Out.

 As New

The item is not new, but has been graded by Don't Miss Out staff to be in a condition that resembles a new item.

This means little to no marks or scratches on the unit, but some signs of use may exist. To avoid significant marking or damage it is assumed the amount of use has been minimal. Accessories and documentation may be opened.

As New items are either ex-demonstration or refurbished items, and warranty will apply as per the warranty tab on a per item basis.

 Good

The item is not new, but has been graded by Don't Miss Out staff to be in a good condition.

This means there will be some marks or scratches on the unit, as signs of use. Due to the condition it is assumed there has been some substantial use. Accessories and documentation will likely be opened.

Good items are either ex-demonstration or refurbished items, and warranty will apply as per the warranty tab on a per item basis.

 Poor

The item is not new, but has been graded by Don't Miss Out staff to be in a poor condition.

This means there will be very significant marks or scratches on the unit, as signs of use. Due to the condition it is assumed there has been very significant use. Accessories and documentation would likely be opened and show signs of use.

Poor items are either ex-demonstration or refurbished items, and warranty will apply as per the warranty tab on a per item basis.